Case Study: MINDBODY achieves 100% uptime and up to 49% faster web performance with Akamai Technologies

Akamai helps MINDBODY to achieve optimal application uptime, performance and security for global customer

MINDBODY, a leading cloud-based software provider for the health, wellness, and beauty industries serving over 500,000 practitioners at 30,000+ locations in 90 countries, faced critical availability and performance issues when its CDN provider caused 78% of recent outages. With millions of consumers and thousands of new customers globally, MINDBODY needed nonstop uptime, always-on DDoS protection, consolidation of multiple vendors, and a best‑of‑breed partner to support continued growth.

MINDBODY moved to Akamai—deploying Dynamic Site Accelerator Secure, Kona Site Defender (WAF), Fast DNS, and Professional Services—completing the transition in 90 days. Within 30 days they saw a ~10% global page‑load improvement (22% in Australia/New Zealand, 37% in APAC, 49% in China), offloaded about 50% of site traffic, gained automated DDoS mitigation, and secured a 100% uptime guarantee, enabling more reliable global expansion and stronger sales confidence.

Mindbody

Jeff Darnton

Director of IT Operations