Case Study: SAP Concur achieves dramatic global application performance and international expansion with Akamai Technologies

Akamai Enables Concur To Instantly Improve Global Application Performance And Expand Into New Markets

Concur, a Bellevue-based SaaS leader in travel and expense management trusted by over 15,000 clients and 15 million users, faced degrading performance as its rich web and mobile applications expanded beyond U.S. data centers. To support international growth and maintain application security and uptime, Concur needed a global delivery partner that could ensure fast, consistent response times for customers in Europe, Australia and other emerging markets.

By deploying Akamai’s Web Application Accelerator and Cloud Security Solutions, Concur saw immediate and dramatic improvements in global performance—reporting a 68% performance gain after integrating an acquired service—and achieved reliable, secure delivery with 100% site availability. The solution sped up mobile and back-office workflows, restored user experience parity across regions, and enabled Concur to confidently expand into new international markets.

SAP Concur

Drew Garner

Director of Architecture Services