Case Study: Workrite boosts customer service and planning with AIT Business Services and Infor SyteLine

Workrite Ergonomics boosts customer service and planning with Infor SyteLine

Workrite Ergonomics, an industrial manufacturer of ergonomic office furniture, faced challenges with information accuracy and customer responsiveness due to its outdated ERP system. To support its growth and customer-centric reputation, the company partnered with vendor AIT Business Services to implement a new solution, Infor SyteLine.

AIT Business Services managed the implementation of Infor SyteLine, which was integrated with Inforce. The solution immediately improved operational efficiency upon launch. The results included making customer service and planning more efficient, better managing inventory, and reducing past-due opportunities in their sales system to zero within two months, all without adding significant new resources.

Workrite

Charles Lawrence

President