Case Study: Chapin International reduces order paperwork fivefold with AIT Business Services' SureShip

Turning Ideas Into Time and Cost-saving Realities

Chapin International, a manufacturer of compressed air sprayers and spreaders, was frustrated with its previous shipping platforms that created time-consuming steps and a lack of data integration with its Infor SyteLine ERP system. The company sought a solution to eliminate this paperwork and achieve seamless integration for future growth, even considering building a custom system. They turned to AIT Business Services and its SureShip software to address this challenge.

AIT Business Services implemented its SureShip solution, a shipping platform built directly within the SyteLine environment. The results were immediate, with Chapin shipping orders on the first day and returning to full speed within a week. The measurable impact was significant, as processing paperwork was reduced by a factor of five, freeing up staff time to better support clients and pursue further automation projects.

Chapin International

Ian Weatherbee

Logistics Manager