Case Study: San Jose International Airport boosts passenger engagement and retail traffic with aisle411's 3D AR navigation

San Jose International Airport - Customer Case Study

San Jose International Airport needed better indoor wayfinding and passenger engagement to help travelers find gates, restaurants and shops and to drive retail traffic. aisle411 deployed an indoor navigation and 3D augmented reality solution, integrated with Project Tango, to provide navigation assistance, enhanced experiences, and interactive virtual content throughout the terminal.

aisle411 implemented AR overlays and turn-by-turn indoor navigation so guests can discover virtual objects, locate stores and restaurants, and interact with terminal content. The deployment improved guest engagement and wayfinding while driving traffic to airport retailers; although exact KPIs were not disclosed, aisle411 reports increased engagement and is planning a broader roll‑out of the solution to other airports.

San Jose International Airport