Case Study: Firehouse Subs boosts menu speed and brand consistency with AIScreen

FireHouse Subs cuts menu update time from 2 days to 5 minutes with AIScreen

Firehouse Subs, a fast-casual restaurant chain, faced significant operational challenges with its digital signage. Franchisees struggled with slow, manual menu updates and inconsistent promotion rollouts, leading to brand inconsistency and communication gaps. To address this, they turned to the vendor AIScreen for a centralized digital signage solution.

AIScreen implemented a system that gave Firehouse Subs centralized control over its digital signage network. This solution slashed menu update times from two days to just five minutes, increased promotion compliance by 29%, and improved crew engagement by 41%. The vendor's platform also helped achieve 98% brand consistency across all 1,200+ stores, significantly enhancing operational efficiency.

FireHouse Subs