Case Study: Rodd & Gunn improves expense accuracy and receipt retention with Airwallex

Rodd & Gunn manage corporate spending in style with Airwallex

Rodd & Gunn, a global fashion and retail brand based in Melbourne, needed a better way to manage corporate spending as the business expanded across stores, eCommerce, wholesale, and concession channels. Using American Express statements, Expensify, and batch email receipts created manual work, inconsistent adoption, and poor receipt tracking, which led to inaccurate reporting and missed GST/VAT claims. They turned to Airwallex’s Corporate Cards and Expense Management to streamline finance operations.

With Airwallex, Rodd & Gunn implemented Borderless Corporate Cards and customizable Expense Management tools that aligned with their month-end reporting and simplified expense coding for employees. The results were strong: receipt retention rose to 99% from 70%, support responses often came back within 24 hours or even about two minutes via automated help, and reporting became more accurate and time-saving. Airwallex also made it easier to expand card usage across the business, with Mitch adding two to five cardholders per week.

Rodd & Gunn

Mitch Halstead

Senior Financial Accountant