Case Study: Lux Skin achieves global growth and streamlined payments with Airwallex

Lux Skin smashes targets and streamlines operations with Airwallex

Lux Skin, a Sydney-based retail eCommerce brand, was growing quickly across multiple international storefronts but struggled with fragmented financial operations. Before Airwallex, the team used traditional banks and other tools like Wise and Stripe across different entities, facing low customer service, user-unfriendly platforms, transfer limits, and complex reconciliation and tax management.

Airwallex helped Lux Skin consolidate payments acceptance, global accounts, transfers, FX, and employee spending into one platform, while also enabling BNPL options like Afterpay and Klarna through its Shopify integration. With Airwallex, Lux Skin saw a 10% uplift in average order value, 20%-30% conversion increases in key markets, and faster, cheaper international transfers with fewer FX conversion fees.

Lux Skin

Jack Grace

Founder