Case Study: Dalstrong simplifies global payments and saves on FX costs with Airwallex

Dalstrong partners with Airwallex to simplify and scale its global operations

Dalstrong, a Toronto-based global eCommerce brand selling premium kitchen knives, needed a better way to manage collections and payments across multiple currencies as it expanded beyond North America into Europe and the Middle East. Using Airwallex Global Accounts, the company faced high FX fees from Amazon, double-currency conversion costs, and extra operational complexity when collecting and paying in USD, CAD, GBP, AUD, and EUR.

With Airwallex, Dalstrong opened multiple foreign currency accounts, connected them to Amazon Seller Central, and held and paid out funds in local currencies without forced conversion to USD. The result was significant savings: Airwallex helped Dalstrong save $40,000 annually in Amazon collections costs, avoid 2.5% FX fees, and cut FX transaction and preparation time from six hours per week to two, saving the team more than four hours weekly.

Dalstrong

Edward Agaba

Controller