Case Study: Clover Health achieves scalable, inclusive training and streamlined content management with Airtable

How Clover Health's L&D team designs a robust training curriculum

Clover Health is a HealthTech company with nearly 600 employees; Emily Katz leads an eight-person Learning & Organizational Development team charged with creating and delivering hours of curriculum across many topics and formats. The team struggled to track ownership, versions, stakeholders, and updates—especially with about a quarter of employees working remotely—and needed a single system beyond constant day-to-day communication. They turned to Airtable, using an Airtable base and Airtable forms to organize content and workflows.

Airtable provided a central knowledge base logging ownership, expertise, responsibilities, outstanding tasks, and versioning, making content creation and updates scalable across teams and disciplines. Katz’s team also used Airtable forms to make diversity and inclusion sessions interactive—collecting real-time input without singling people out—and to gather post-class feedback to measure learning and session value. Airtable’s solution refined workflows, reduced ad hoc coordination, and supported consistent training at scale across Clover Health’s ~600-person organization.

Clover Health

Emily Katz

Leads Learning and Organizational Development