Case Study: Zionsville Eyecare achieves HIPAA-compliant, paperless efficiency with airSlate SignNow

HIPAA compliant e-signatures for optometry clinics the case of Zionsville Eyecare

Zionsville Eyecare, a 30‑employee optometry practice in Indiana, needed to cut redundant patient paperwork, reduce labor spent printing and scanning, control paper and storage costs, and ensure HIPAA‑compliant handling of medical records. They also wanted to lower costs and shorten patient visit times by enabling patients to complete forms before appointments.

In January 2017 they implemented SignNow, converting standard documents to reusable templates, adding a website link for pre‑visit completion and using kiosk mode on office tablets for walk‑ins. The change eliminated about two boxes of paper a year, freed storage space, significantly reduced staff hours spent on printing/scanning, improved patient throughput and maintained HIPAA compliance.

Zionsville Eyecare

Alicia C.

IT/Project Manager