Case Study: Augsburg University achieves campus-wide paperless workflows with airSlate SignNow

eSignature for a digital campus Why Augsburg University chooses signNow

Augsburg University, led by CIO Scott Krajewski, faced slow, paper-based workflows—long document lifecycles, manual signature tracking, and frequent scanning/printing—made urgent when a 2019 Minnesota law required rapid employee confirmations and later amplified by COVID-19’s shift to remote operations. The HR office needed a fast, reliable eSignature solution to meet tight deadlines and eliminate bottlenecks across campus processes.

They chose signNow for its pricing, quick document preparation, reusable templates/shared folders, and intuitive interface; HR implemented it independently and adoption quickly spread to counseling (for telehealth), Academic Affairs, the Grant Office and other teams. Today 500+ staff use signNow with 17 admins, delivering consistent document branding, simple onboarding, fully digital workflows, much faster turnaround and less paperwork—freeing time for more meaningful student-facing work.

Augsburg University

Scott Krajewski

Director of IT & Chief Information Officer