Case Study: Chime increases AI search citations 3x with AirOps

How Chime Increased AI Search Citations 3x with AirOps

Chime, a banking platform, faced a challenge in maintaining its large content library due to a slow, manual refresh process that relied on custom GPT tools. Their organic growth team, led by Director Gisele Goes, struggled to optimize hundreds of blog posts for SEO and AEO, creating a significant bottleneck. They partnered with AirOps to implement its AI workflows and automation platform to solve this.

AirOps provided an end-to-end solution that automated content prioritization, brief generation, and publishing. This resulted in a 3x increase in AI search citations and reduced the time per refresh from 45 minutes to under 5 minutes. The operational gains allowed Chime to increase its refresh velocity by 70% and gave the team strategic bandwidth to further optimize its content library.

Chime

Gisele Goes

Director of Organic Growth