Case Study: Harvard Business Publishing achieves faster AI-powered learning workflow creation with AirOps

Harvard Business Publishing Empowers Learning Designers with AI Enablement from AirOps

Harvard Business Publishing (HBP) sought to enhance its HBR Spark learning platform with personalized, AI-driven feedback. However, the initial process of creating these AI-powered learning activities was slow and required significant external support from AirOps, limiting the team's ability to innovate and scale their offerings efficiently.

AirOps provided a tailored enablement program with live training and expert support, empowering HBP's non-technical learning designers to independently build and deploy AI workflows. This solution allowed HBP to accelerate content creation from months to approximately 40 hours per activity, scale from 1 to over 6 AI-powered experiences in under six months, and achieve 95% independence from external technical support.

Harvard Business Publishing

Jennifer Long

Director, Learning Experience Design