Case Study: Apify scales its product team 4x and cuts backlog by 99% with airfocus

Apify reduces backlog by 99% and scales product team 4x with airfocus

Apify, a SaaS technology company, faced significant challenges as its product team rapidly scaled from 3 to 12 people. They were struggling with an unmanageable backlog of 5,000 customer insights, inefficient manual triaging processes, and static roadmaps that were difficult to share. To address these scaling issues, they turned to the vendor airfocus for a modern product management solution.

By implementing airfocus, Apify automated its feedback processing and created dynamic, shareable roadmaps. The solution provided the flexibility to build custom automations that mirrored their operations. As a result, airfocus helped Apify achieve a 99% reduction in its backlog and successfully scale its team by 300% while maintaining alignment and saving significant management time.

Apify