Case Study: Synergem Technologies achieves 50% network savings with AireSpring's NG9-1-1 network solution

Synergem Technologies cuts NG9-1-1 network costs by 50% with AireSpring

Synergem Technologies, a provider of public safety solutions, faced significant challenges with California's outdated emergency call network for its 166 Public Safety Answering Points (PSAPs). Their legacy system, reliant on unreliable POTS lines, suffered from frequent outages, an inability to receive multimedia data, and a critical lack of network diversity and redundancy. To build a new Next-Generation 9-1-1 (NG9-1-1) network, Synergem partnered with vendor AireSpring for managed network services.

AireSpring implemented a solution using a fiber-based network with prioritized IP over MPLS, providing diverse last-mile connections and vital call processing services. This created the required network resiliency and enabled the system to receive precise caller location data. The collaboration resulted in a reliable NG9-1-1 service and achieved the project's goal of cutting network costs by 50 percent. AireSpring's reliability was vital to the success of this life-saving initiative.

Synergem Technologies