Case Study: 2nd Largest Retail Bookseller in the U.S. achieves 30–45% network cost savings, improved reliability and security with AireSpring

Retail Case Study

The 2nd Largest Retail Bookseller in the U.S., a bookstore and toy retailer with 260 locations, a large eCommerce site and over $500M in revenue, engaged AireSpring after recurring outages and an aging copper network hampered store operations. The retailer needed more reliable, higher‑bandwidth connectivity, stronger network security to block malware and ransomware, and modern communications to support SaaS, UCaaS, video meetings, SMS and increased credit‑card processing.

AireSpring redesigned the retailer’s voice and data network—deploying broadband and multigigabit DIA with 5G/4G/LTE backup, Fortinet NG firewalls with SD‑WAN, 729 UCaaS user accounts, and AireALERT 24/7/365 monitoring. The solution delivered measurable impact: 30–45% cost savings across 200+ locations, 80–90% of calls handled by an auto attendant, significant reductions in downtime, improved security posture, and consolidated vendor management with one point of contact and one bill across 260 locations.