Case Study: Socialbakers achieves reliable global calling and faster sales with Aircall

Socialbakers Works Smarter (Not Harder) with Aircall

Socialbakers, a global unified marketing platform that helps brands optimize social media, was rapidly scaling across offices from New York to Prague. Their sales teams were stuck on a clunky mix of Skype and a local VoIP system that was unreliable, hard to manage remotely, frequently dropped calls, and forced manual logging — all of which hindered relationship-building and lead qualification.

Switching to Aircall gave Socialbakers a reliable, user-friendly phone system with Salesforce sync, local numbers, call tagging, and easy self-serve onboarding. The result: faster, more productive conversations, better tracking of call volume and pipeline activity, smoother regional expansion, and improved ability to connect with clients worldwide.

Socialbakers

Kateřina Langová

Director of Strategic Planning