Case Study: Mail Manager boosts sales productivity and CRM accuracy with Aircall

Mail Manager Increased Their Impact by Leveraging Aircall and Their HubSpot & Gong Integrations

Mail Manager, part of Arup, helps project managers organise workloads across dozens of global locations and was struggling to manage high volumes of calls and emails. Their prior telephony (Skype/Teams) lacked local-number flexibility and didn’t integrate with HubSpot, forcing manual note-taking, producing unreliable data and preventing customers from reliably calling back.

Implementing Aircall with HubSpot and Gong integrations gave Mail Manager local numbers, click-to-dial and power-dial workflows, automatic call recording and logging, and seamless syncing into Gong and HubSpot. The result: automated calling, accurate CRM data, faster callbacks, better KPI visibility and coaching through call monitoring, and higher SDR productivity as the company scales.

Mail Manager

Edmund Sharp

Sales Operations Manager