Case Study: Jukin Media achieves scalable outbound calling and streamlined communications with Aircall

How Front and Aircall let Jukin Media build efficient communication at scale

Jukin Media, the company that licenses viral user-generated videos for TV and advertising, needed a more efficient way to manage high-volume outreach for content acquisitions. Their team struggled with scattered email tools, Slack-based bottlenecks, and an outdated phone system that couldn’t handle bulk calling or shared SMS, making it hard to scale communications across a remote workforce.

By adopting Front and Aircall together, Jukin centralized email in a collaborative inbox with sequencing, tagging, comments and assignments, and gained Aircall’s Power Dialer and shared texting for straightforward bulk calling and SMS. The result: faster, more visible workflows, fewer duplicate responses, improved team collaboration, and a measurable increase in outbound call volume and speed of contacting video owners.

Jukin Media

Jessica Card

Senior Director of Content Acquisitions