Case Study: BillTrim achieves automated workflows and reduced operational costs with Aircall

How BillTrim tracks their employee performance through Aircall's API

BillTrim helps consumers and businesses lower recurring bills—electricity, internet, phone, insurance, and more—by combining human negotiators with AI. With a dispersed, fast-growing team they needed a flexible, low‑latency phone system that provides reliable metrics and integrates with their workflows, so they selected Aircall for its phone app, UI features and open API.

Using Aircall’s stable platform and API, BillTrim captures real‑time call data (outgoing calls, recordings, tags, comments) to track productivity, automate timesheets and compensation, and feed quality‑control and HR systems. The automation saved hours of manual work, reduced operational costs, and supplied high‑quality data and recordings for training—giving the startup the reliable, scalable insights it needs to grow.

BillTrim

Anu Sura

Co-Founder