Case Study: Grey achieves 2X higher KYC approvals with AiPrise

Grey Scales Globally and Achieves 2X Higher KYC Approvals With AiPrise

Grey, a fintech platform enabling remote workers to receive international payments, faced significant challenges scaling its KYC processes. As the company expanded into new global markets, it struggled with varying regional compliance requirements, leading to inconsistent user experiences, a high volume of manual reviews, and a heavy operational burden on its teams. Grey turned to AiPrise for a unified KYC infrastructure to solve these scaling issues.

By implementing AiPrise’s platform, Grey gained a single interface to manage its global onboarding workflow, integrating multiple verification vendors through one API. This solution automated verification logic and incorporated fraud prevention tools, which drastically reduced manual effort. The partnership with AiPrise resulted in a 2x improvement in KYC approval rates and a 64% reduction in KYC-related support contacts, enabling Grey to scale quickly and maintain compliance while enhancing user satisfaction.

GREY