Case Study: National Retail Organization Achieves Curbside Pickup Success with AIM Consulting

National Retail Organization launches curbside pickup in 4 weeks with AIM Consulting Group

AIM Consulting Group partnered with a national retail organization that was facing significant challenges. The customer's mobile applications suffered from outdated architecture, causing capacity and velocity issues that prevented new feature development. The urgent need to adapt to COVID-19 closures created an additional challenge: they required a rapid solution to enable contactless curbside pickup for customers.

AIM Consulting architected and built a new omnichannel curbside pickup option using Agile methodologies. The solution included a native mobile app feature and a Vue.JS microsite integrated with push notifications. This allowed the national retail organization to roll out a working production prototype in just four weeks, reopening hundreds of stores for contactless service and creating a new, profitable business stream. AIM Consulting provided the client with a stable, accessible framework for future updates.