Case Study: a nonprofit transforms its practice and implements a new case management system with AIM Consulting Group

a nonprofit transforms its practice and launches a new system in 18 months with AIM Consulting Group

A nonprofit organization dedicated to reducing the need for foster care was struggling to simultaneously overhaul its entire practice and implement a new case management system. Their initial attempts using a waterfall-like process resulted in prolonged delays and a final product that did not reflect the organization's needs. They turned to AIM Consulting for its expertise in program and project management to provide a new approach.

AIM Consulting implemented Agile methodologies across the multi-stream program, acting as both Program Manager and Scrum Master. They trained staff, established dedicated teams with the right product owners, and used sprints to deliver tangible results quickly, such as an early table of contents for a new practice manual. As a result, the nonprofit successfully transformed its entire business practice and implemented the new case management system with minimal disruption. In a final review, participants cited Agile, facilitated by AIM Consulting, as a major component of the program's success.