Case Study: a major U.S. airline achieves successful PSS integration and DevOps transformation with AIM Consulting Group

a major U.S. airline delivers two major integrations on time with AIM Consulting Group

AIM Consulting Group provided Delivery Leadership and PMO as a Managed Service to support a major U.S. airline during its merger with a competitor. The airline faced the complex challenge of integrating two different Passenger Service Systems (PSS) under a tight FAA deadline to secure a single operating certificate, while also needing to transform its operations from a waterfall to an agile/DevOps model.

The solution involved an AIM senior program manager leading a full assessment and managing the integration using agile principles and Azure DevOps. AIM guided the team through this transformation, successfully syncing data, establishing a consolidated system of record, and modernizing legacy components. As a result, AIM Consulting delivered two massive data-intense projects on time with zero high-severity issues, enabling the FAA deadline to be met and leading to a follow-on engagement for platform modernization.