Case Study: a large retail chain achieves faster disaster recovery with AIM Consulting Group

a large retail chain cuts disaster recovery failover time by two-thirds with AIM Consulting Group

A large retail chain was facing significant challenges in automating the disaster recovery process for its mission-critical point-of-sale application. The company's site reliability engineering team struggled with configuration mismatches, a lack of clear ownership, and an overly complex manual process that took over 12 hours to execute. They engaged AIM Consulting's Cloud & Operations practice to lead the project and provide a fresh perspective.

AIM Consulting's team conducted an architecture review, created a new staging environment for testing, and enriched the process with automation and scripting. This reduced the failover procedure from 108 to 64 steps. They successfully executed a failover test in just four hours, a two-thirds reduction in time, with no data loss or application errors. The solution operationalized a robust disaster recovery process, allowing the large retail chain to ensure business continuity with minimal impact to operations.