Case Study: Wake Forest Baptist Medical Center achieves 100% uptime and lower support costs with AHEAD and VCE Vblock

Wake Forest Baptist Medical Center upgrades its aging and costly infrastructure

Wake Forest Baptist Medical Center, an integrated health system in Winston-Salem, NC, needed to replace its aging and costly IT infrastructure to achieve 100% uptime for patient safety and care. The medical center turned to AHEAD for help, seeking a partner that could provide both strategic guidance and a reliable path to modernizing its environment without risking failure.

AHEAD implemented a converged infrastructure solution based on VCE Vblock, replacing legacy network, storage, and server systems at the same time. The results included network uptime rising from 87% to 100%, maintenance and support costs dropping from 44% to 10% of budget, 30% better end-user performance, and the ability to spin up new environments in 3–4 hours, all while improving scalability, security, and patient care.

Wake Forest Baptist Medical Center

Chad Eckes

EVP and Chief Financial Officer