Case Study: Enplug achieves streamlined idea capture and clearer prioritization with Aha!

How we standardized our idea capturing process with Aha!

Enplug, a Los Angeles–based provider of open software for managing and distributing content on digital displays, struggled to capture and prioritize the steady stream of ideas from employees and customers. Without a centralized system to add context, comments, or assess relevance, suggestions got lost, priorities were unclear, and people grew hesitant to share new ideas.

Implementing the Aha! ideas portal gave Enplug customizable portals for colleagues and customers, with voting, comments, attachments, and email updates that made submissions transparent and trackable. The tool is used daily, saving time, improving collaboration, clarifying what the team is building, and encouraging more idea sharing—now contributors routinely link their suggestions directly in Aha!.

Enplug

Nanxi Liu

CEO