Case Study: BrightSpring Health Services achieves real-time visibility and aligned digital transformation with Aha!

How Aha! helped drive our digital transformation strategy

BrightSpring Health Services, a Louisville‑based provider of home and community‑based care for complex, high‑cost populations, was pursuing an enterprise‑wide digital transformation to automate processes and leverage analytics. Prior tracking in spreadsheets made it hard to prioritize initiatives, assess business value, and provide executives with timely visibility, slowing decision‑making and implementation.

By adopting Aha! as a single system to capture, score (revenue, cost reduction, effort, customer/employee delight) and roadmap initiatives — with a two‑way Aha!–Asana integration to assign work — BrightSpring standardized evaluation, tracked aggregated progress in real time, and aligned the organization. Executives gained immediate visibility, implementation accelerated, and employee engagement improved through shared notebooks and an ideas portal.

BrightSpring Health Services

Wes Kronkite

Vice President, Innovation