Case Study: University of British Columbia achieves balanced short-term delivery and long-term IT planning with Aha!

Aha! helps us balance strategy with tactical work

The University of British Columbia’s Medicine IT team supports training, clinical, and research programs across four campuses and more than 80 hospitals, serving thousands of faculty, staff, and learners. They faced a flood of competing requests with no centralized way to track or prioritize work, leaving the team stuck reacting to urgent issues and unable to plan or align technical investments with long‑term goals.

By implementing Aha! product management software, the team built distinct roadmaps for each application and a consolidated view to visualize work, dependencies, and resource constraints. This increased transparency lets stakeholders track requests and participate in prioritization, enabling a balance of day‑to‑day delivery and strategic planning, stronger stakeholder trust, clearer priorities, and the ability to say no to work that doesn’t align with the IT strategy.

University of British Columbia

Anthony Knezevic

Director of Medicine IT