Case Study: Scalable Software, Inc. achieves scalable workflows and improved cross-team communication with Aha!

Aha! helped our distributed team work better together

Scalable Software, an Austin-based provider of IT asset management (ITAM) tools with a distributed team of 11–50 employees, was outgrowing its in-house product-management solution. The existing system made it difficult to scale, gave inconsistent and hard-to-use feature requests from multiple sources, and lacked meaningful reporting for sales, marketing, development, and customers—creating a need for a flexible workflow to manage growth and improve communication.

Implementing Aha! provided a configurable workflow and an ideas portal that let Scalable tailor processes, vet requests before they become features, and prioritize more effectively. The unified reporting, notebooks, and management interface improved internal and external communication, enabled cross‑organization participation from sales to development, and centralized competitive analysis, strategy, roadmaps, releases, and ideas in one product.

Scalable Software, Inc.

Jordan Scharf

Director of Product Management