Case Study: ResMed achieves transparent, unified product roadmaps and streamlined idea management with Aha!

Aha! helped bring more transparency to our product plans

ResMed, a global leader in devices and treatments for sleep- and chronic-disease care, struggled to collect and manage feature requests across regions. Requests lived in emails and Excel sheets, and roadmaps were maintained as quickly outdated PowerPoint files, creating no single source of truth and causing misalignment between product, marketing, and regional teams.

ResMed implemented Aha!—building an ideas portal with required fields and a review process, creating platform and release roadmaps in a shared Aha! notebook, and integrating Aha! with Jira for bidirectional status and estimate updates. The result was a single, always-current roadmap accessible to stakeholders, reduced manual updates, clearer visibility into development status, better trade-off conversations, and stronger alignment across teams.

ResMed

Rehana Nathwani

Senior Global Product Manager, Healthcare Informatics