Case Study: a fastest-growing multinational alcoholic beverage manufacturer in India streamlines application support with AgreeYa Solutions

a fastest-growing multinational alcoholic beverage manufacturer in India lowers application support costs with AgreeYa Solutions

The customer, a fast-growing multinational alcoholic beverage manufacturer in India, faced challenges with its cumbersome application support model. Managed by an external vendor with limited resources, the model led to high operational expenses and long delays in resolving user issues for its 15 critical business applications. AgreeYa Solutions was engaged to provide its managed application support services.

AgreeYa Solutions implemented a meticulous and flexible application support model driven by the customer's requirements. This solution allowed the customer to optimize IT operations costs, deliver prompt issue resolutions, better manage applications, reduce security risks, and lower the total cost of ownership.