Case Study: Nespresso improves inventory management with AGR

Nespresso Iceland brews up big changes to their supply chain with AGR

Nespresso Iceland, a subsidiary of Nestlé, faced significant challenges in managing inventory across its B2B, retail, and e-commerce channels. Their reliance on manual processes and Excel sheets led to frequent stockouts and overstock situations, which impacted customer satisfaction and operational efficiency. To overcome this, they partnered with vendor AGR to implement its advanced inventory management solution.

AGR implemented its system through a phased process that included integration with Nespresso's existing ERP. The solution provided advanced forecasting and automated ordering. The results were significant, including a reduction in stockouts, more balanced inventory levels, and improved operational efficiency. The success in Iceland led Nespresso to expand the use of AGR's system to its operations in Finland.

Nespresso

Þorvaldur Breki Böðvarsson

Head of IT, Analytics and Product Management