Case Study: Majorel improves innovation and process efficiency with Agorize

Majorel One Mind Global innovation program

Majorel, a global leader in business process outsourcing, sought to improve its services for major international brands by proactively crowdsourcing innovative ideas from its 82,000+ employees. Their challenge was to simplify the innovation process and engage their entire workforce in value creation. They chose Agorize to provide an innovation management platform to achieve this.

Agorize implemented its SaaS solution, which was rapidly adopted by over 80% of the targeted Majorel employees. Using the Agorize platform, employees proposed over 300 ideas, with a dozen implemented within the first quarter. The results included a 50% improvement in processing time and a threefold faster skills transfer for new recruits. Agorize helped Majorel not only source innovative solutions but also significantly increase employee engagement and operational efficiency.

Majorel

Amina Bendahmane

Head of Global Innovation