Case Study: Nexford University reduces social media reporting time by 75% with Agorapulse

How Nexford University Reduced Their Social Media Reporting Time by 75%

Nexford University, a remote-first higher education institution, relied heavily on social media to drive engagement, brand visibility, and student recruitment—but its team was overwhelmed by hundreds of daily messages, duplicated responses between sales and marketing, and slow manual reporting. Before Agorapulse, these issues created backlogs, delayed replies to prospective students, and made it hard to measure what was working.

With Agorapulse, Nexford University centralized social media management using the Social Inbox, saved replies, publishing tools, and analytics/reporting. Agorapulse helped the team respond faster, improve collaboration, and shift to data-driven decisions, cutting social media reporting time by 75% and revealing which posts were driving conversions.

Nexford University

Mai Elkelish

Team Lead for Inbound Sales