Case Study: Citadel Insurance cuts social media time by 50% with Agorapulse

How Citadel Insurance Slashes Social Media Time by 50%

Citadel Insurance, a specialized Utah-based insurance brokerage serving multiple niche professional audiences, struggled to manage social media efficiently with a small team. Stephanie Jaynes needed a way to schedule posts, collaborate with internal and external contributors, and get consistent reporting across platforms, and Agorapulse was chosen to help replace manual posting and scattered workflows.

Using Agorapulse, Citadel Insurance centralized publishing, collaboration, and analytics, allowing the team to plan ahead and tailor content by audience. The result was a 50% reduction in social media management time, stronger engagement through data-driven content decisions, and the ability to maintain multiple niche social presences that may not have been possible otherwise.

Citadel Insurance

Stephanie Jaynes

Marketing Director