Case Study: CraftJam achieves real-time community engagement with Agora

CraftJam’s social crafting platform connects crafters in real-time with live streaming powered by Agora

CraftJam, a social crafting platform focused on community and mental well-being, needed a reliable real-time video solution to power its interactive workshops. Their challenge was to facilitate live connections and provide real-time feedback between instructors and participants, which they identified as critical for building community and ensuring learning success. They turned to the vendor Agora to implement this live streaming capability.

By integrating the Agora SDK, CraftJam was able to easily add high-quality, live interactive video to its platform. This solution allowed them to focus on growing their business and even develop new features like breakout rooms without worrying about the underlying technology. The results were significant; after implementing Agora, CraftJam reported that their Net Promoter Score, a key metric of customer satisfaction, shot up to an exceptional 86.

CraftJam

Nora Abousteit

Founder & CEO