Case Study: Bitė Lietuva Achieves 5x Faster Device Setup with Agmis MDM Tool

Bitė Lietuva cuts device setup from 30 minutes to 5-6 minutes with Agmis

A major Lithuanian mobile operator, Bitė Lietuva, faced significant challenges with its in-store device setup process. The manual migration of customer data and apps to new phones was a 30-minute bottleneck, causing customer frustration, staff inefficiency, and scalability issues. To overcome this, the company partnered with vendor Agmis for a custom Mobile Device Management (MDM) solution.

Agmis developed a secure Android MDM tool that streamlined the entire migration workflow. The solution enabled the complete and secure transfer of apps, user data, and settings between devices. This reduced the average setup time from 30 minutes to just 5-6 minutes. The result was a fivefold increase in customer support efficiency, significantly improved customer satisfaction, and a stronger competitive advantage for Bitė Lietuva.

Bitė Lietuva