Agilysys
23 Case Studies
Case Study: Las Vegas music venue 172 achieves optimized guest experience with Agilysys InfoGenesis POS and rGuest Pay
A Agilysys Case Study
Unique Music Venue Optimizes Guest Experience With Infogenesis Pos And Rguest Pay
172, a newly opened live music venue at the Rio All-Suite Hotel and Casino, needed to launch quickly while securing financial transactions and delivering an intimate, high-touch guest experience. They turned to Agilysys for a combined POS and payments solution, selecting InfoGenesis POS and rGuest Pay to meet operational demands and tight go‑live timelines.
Agilysys deployed InfoGenesis to streamline service, reporting and terminal/tablet workflows and implemented rGuest Pay for validated P2PE and EMV-secure payments with mobile-ready devices. The fast deployment met 172’s schedule, improved server efficiency and payment security, and left the venue’s leadership “very satisfied” with the operational and guest-experience improvements delivered by Agilysys.
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172
Giovanni Sgro
Brand Director