Case Study: Grand Casino Mille Lacs & Grand Casino Hinckley achieve streamlined operations and secure payments with Agilysys

Tribal Gaming Properties Choosing Agilysys Point-of-Sale and Payment Services

Grand Casino Mille Lacs & Grand Casino Hinckley, two large tribal gaming properties in Minnesota (together offering more than 1,000 guest rooms and nine restaurants), needed integrated point-of-sale and payment gateway solutions to optimize food, beverage and retail operations while securing sensitive cardholder data. As longtime users of Agilysys’ LMS property management system, they chose Agilysys to provide InfoGenesis® POS, InfoGenesis® Flex and rGuest® Pay to meet those requirements.

Agilysys implemented a tightly integrated suite—fixed and mobile InfoGenesis POS terminals and InfoGenesis Flex tablets plus the rGuest Pay gateway—delivering streamlined operations and improved guest service. Agilysys’ solution added EMV-ready devices, validated P2PE, tokenization and a Payment Information Proxy to secure cardholder data, drastically reduce annual PCI audit costs and boost efficiency for food, beverage and retail transactions.

Grand Casino Mille Lacs & Grand Casino Hinckley

Timothy Johnson

Director of Information Technology