Agilysys
23 Case Studies
Case Study: Cher-Ae Heights Casino achieves secure payments, streamlined F&B operations and real-time insights with Agilysys
A Agilysys Case Study
Tribal Casino Property to Upgrade Technology with Agilysys Solutions Suite
Cher-Ae Heights Casino, a tribal gaming and hospitality property in Trinidad, needed to upgrade technology to meet EMV and PCI requirements while gaining deeper operational insight and replacing a long‑time competitive solution. The casino selected Agilysys and its InfoGenesis POS, rGuest Pay and rGuest Analyze solutions to modernize food & beverage operations, secure payments and improve reporting.
Agilysys implemented InfoGenesis POS to streamline F&B service, rGuest Pay to secure cardholder data (including P2PE, tokenization and EMV readiness) and rGuest Analyze to deliver real‑time KPIs and dashboards. The result: secure, compliant payment processing with reduced annual PCI audit burden, elimination of manual reports and spreadsheets, and faster, data‑driven operational decisions that improve efficiency and profitability.
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Cher-Ae Heights Casino
Ron Badouin
General Manager