Agilysys
23 Case Studies
Case Study: Las Vegas Music Venue 172 achieves enhanced guest experience and secure payments with Agilysys InfoGenesis POS and rGuest Pay
A Agilysys Case Study
Las Vegas Music Venue 172 - Customer Case Study
Las Vegas Music Venue 172, a new intimate live-music venue in the Rio All-Suite Hotel and Casino, needed a point-of-sale and payment solution that could meet operational demands and go live on a tight timeline. Agilysys was selected to deliver InfoGenesis POS and rGuest Pay to secure financial transactions and optimize guest service during the venue’s grand opening.
Agilysys implemented InfoGenesis POS for rapid, centralized POS configuration and rGuest Pay for validated P2PE/EMV-secure payments, enabling a fast deployment and improved server efficiency. The combined solution optimized the guest experience, secured transactions, and delivered operational efficiencies that 172’s management reported would bring clear value to both staff and customers.
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Las Vegas Music Venue 172
Giovanni Sgro
Brand Director of 172