Case Study: Rush University Medical Center reduces contract processing times with Agiloft

Rush University Medical Center cuts contract processing time from 70 to 30 days with Agiloft

Rush University Medical Center faced significant challenges with its decentralized and inconsistent procure-to-pay process. Contracts were not stored centrally, procedures were ignored, and many purchase orders lacked underlying contracts, with processing times extending up to 200 days. An external audit highlighted the operational impact, while the legal team was overwhelmed and procurement struggled to track commitments against budgets. The organization's existing contract lifecycle management system was rigid and costly to update.

The solution was implementing the Agiloft no-code CLM platform. Agiloft enabled Rush to standardize processes, integrate with its ERP, and use AI to auto-route contracts, allowing legal to focus only on complex agreements. As a result, the average contract processing time dropped from 70 days to around 30, with an 80% reduction in payments to vendors bypassing the process. Legal's load decreased by two-thirds, and the number of new purchase orders fell by 20%, providing full visibility for budget forecasting.

Rush University Medical Center