Case Study: SPIS.net achieves 100% ROI in 30 Days with Agiloft

ISP Automates IT Services for 100% ROI in 30 Days

SPIS.net is a regional Internet Service Provider that was bogged down by a slow, paper-heavy account creation process requiring multiple departments, duplicate data entry across systems, and poor visibility of customer information. The company needed a one-step user-creation workflow, better issue tracking, and easy integration with existing back-end systems (RADIUS, DNS, email) on a limited budget.

SPIS.net implemented Agiloft (EnterpriseWizard) on a Linux/MySQL stack with custom scripts and integrations in under one week for under $8,000. A single web form now automates account creation, notifies technical and billing teams, provisions RADIUS/email/DNS entries, and consolidates customer data. Results included accounts ready in 1–2 minutes (vs. hours or days), doubled support productivity, elimination of paperwork, and 100% ROI in 30 days, allowing growth without added headcount.

SPIS.net

Craig Winstead

Chief Executive Officer