Case Study: EMC achieves faster partner onboarding and audit readiness with Agiloft

EMC Streamlines Partner On-boarding and Management

EMC, a global leader in IT and cloud services, needed to overhaul its partner onboarding and management process, which relied on spreadsheets and email across multiple locations. That manual system caused errors, slow application turnaround (at least three business days), lengthy audit preparations (three days), and difficulty producing custom reports and centralized visibility.

Agiloft implemented a cloud-based, configurable partner onboarding platform that automates applications, approvals, notifications and reporting. The solution cut application processing to one business day, reduced audit preparation to two hours, added Excel-integrated reporting, 24/7 partner status access, and dashboards for management oversight—freeing the team to focus on partner relationships and growth.

EMC

Kelynn Wang

Program & Project Manager