Case Study: King County achieves 4X cost reduction with Agiloft Contract Management

County Reduces Costs 4X with Agiloft Contract Management

King County, Washington — home to about two million residents — needed to replace a decade-old, rigid contract management system that was losing vendor support. The legacy software required expensive vendor engineering for simple changes, risked lengthy procurement delays, and had previously caused extended downtime, so the county sought a more flexible, government-friendly solution on an aggressive timeline and budget.

King County chose Agiloft, leveraging existing local-government deployments to speed procurement; the implementation finished nine days early and under budget. Agiloft’s highly customizable, hosted solution let administrators configure workflows themselves, eliminated downtime, and linked multi-source funding rules for public-sector grants. The system paid for itself in year one and cut contract management costs roughly fourfold while improving usability and operational resilience.

King County

Jeff Brown

Contract Specialist