Case Study: Lexnet Consulting Group, Inc. achieves rapid, code-free CRM customization and boosted productivity with Agiloft

Consultancy Goes Code-Free to Boost Productivity

Lexnet Consulting Group, a CRM and business-process automation specialist with offices in northern and southern California, needed a way to meet rapidly changing client demands for highly customizable, multi-platform CRM solutions that could be deployed as SaaS or in-house. The firm faced pressure to deliver fast implementations that map any business process, minimize ongoing IT involvement, support clients’ preferred server platforms, and scale with web-based performance.

Lexnet adopted Agiloft’s 100% web-based, J2EE platform and its code-free configuration tools, enabling browser-based customization, unlimited custom fields and relationships, and flexible hosting/licensing options. The result: much faster deployments (Lexnet built four custom applications in three months), six major new accounts, reduced IT overhead, and practical wins for clients—improved support ticketing, self-service, reporting, and tailored project/contact management—with full auditability and scalable performance.

Lexnet Consulting Group, Inc.

Steve Chipman

President