Case Study: ENKI Corporation achieves faster customer response and increased productivity with Agiloft

Cloud Pioneer Maintains High Standards with Flexible CLM

ENKI, a managed cloud computing services provider, had outgrown NetSuite and needed a highly configurable, fast system that could scale with the evolving cloud market and reflect the company’s values of equality and collaboration. The existing CRM was slow and costly to update, hampering rapid customer response and integration across support, sales and contracting processes.

ENKI implemented Agiloft’s flexible CLM/CRM platform, deploying a fully extensible solution in under 10 days without custom code. The new system centralized processes and data, empowered employees with a self-assigning “handoff” approach, and delivered faster customer response, increased productivity and accuracy, improved customer and employee satisfaction, and lower costs—reported as less than half the price of NetSuite and up to 50% faster.

ENKI Corporation

Eric Novikoff

COO and Founder