Case Study: Northmark Bank restores business continuity after outages with Agility Recovery

Northmark Bank restores service in less than 4 hours with Agility Recovery

Northmark Bank, a community-focused commercial bank, faced a major disruption when a fire under a nearby bridge damaged broadband infrastructure, cutting its internet and phone lines for multiple days. This outage threatened the bank's ability to serve its local customers and businesses. The bank contacted its vendor, Agility Recovery, for assistance in restoring its critical communications.

Agility Recovery quickly coordinated with a cell provider to dispatch emergency cell modems to the bank. Their team then guided Northmark's personnel through the configuration process on-site. As a result, Agility Recovery restored the bank's services in under four hours after the outage was discovered, enabling it to remain open and operational while other businesses in the area were still offline. This rapid response allowed Northmark Bank to maintain its commitment to the community during the crisis.

Northmark Bank